Flint to resume disconnects beginning June 1
Date: 05/06/2020 | Category: News
In response to the COVID-19 pandemic, Flint Energies temporarily suspended service disconnections due to nonpayment of bills on April 3, 2020. Flint will resume disconnects for nonpayment on June 1.
“As a local, not-for-profit electric cooperative, we’re committed to providing reliable service at an affordable cost,” says Flint Energies Vice President of Cooperative Communications Marian McLemore. “Our commitment doesn’t stop there; it goes beyond the lines we serve. Because we live and work in the communities we provide energy to, we know firsthand the challenges our Consumer-members are facing during these unprecedented times.”
Since the start of the pandemic, Flint Energies has worked to support families and businesses throughout our community, including:
- Accelerated 2020 Load Management switch rebates to all qualifying members, totaling $350,250.
- Delayed until July 1, the start of a base charge increase scheduled to begin April 1.
- Devoted more than 300 hours of management time to FireStarter FABLab printing (3-D) and assembling face shields for local hospitals.
- Sewn 350 masks for healthcare workers.
- Provided meals for Houston Healthcare and the Medical Center of Peach workers.
- Made a $1,000 donation to the Wild Goose Chase Foundation in Fort Valley to help make plastic gowns for local healthcare workers.
- Donated children’s books to DFACS to provide kids with something to read as they stay at home from school.
- Donated books to Houston County Family Connections for distribution at food pantries.
- Provided care packages for ten rural area nursing homes and senior centers.
Flint recognizes the significant economic fallout from COVID-19 on local families and businesses, as the economic health of the Cooperative is directly tied to the wellbeing of the local community. As our community recovers from the COVID-19 pandemic, beginning June 1, Flint Energies will resume disconnections for accounts with a past due balance. The Cooperative will work with Members facing significant balances to avoid disconnection of electric service.
“The COVID-19 pandemic was unprecedented. We know our Consumer-members may be facing financial challenges and we understand you may have difficulty paying your electric bill during this critical time. If you missed payments and have a past-due balance, we can help. We have options available based on your account type, whether it is a traditional post-pay or a pre-paid account, also known as Pay Your Way,” says McLemore.
“If you are unable to pay your bill, please contact us as soon as possible to discuss making a payment or setting up a payment plan. You can reach us Monday through Friday from 8 a.m.-5 p.m. at 1-800-342-3616,” adds McLemore.